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What Is Salesforce?

Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

30%

20%

33%

38%

37%

Increase in Revenue

Increase in Partner Sales

Increase in Pipeline

Increase in Sales Order Accuracy

Increase in Marketing Effectiveness 

Discover the Salesforce Advantages that Can Help You Find the Path to Be Your Best Business

  • World's most trusted solution and #1 CRM according to IDC

  • A scalable, customizable, future-proof platform with built-in AI and automatic upgrades

  • Enterprise-level security and ongoing support to help you grow

  • An app ecosystem that means you get more from apps you already use

What Does Salesforce Do?

Deliver the personalized experiences your customers expect by using the integrated CRM platform that we call Salesforce Customer 360. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more

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Create more effective marketing using insights into your customer data:

  • Earn customers with a complete marketing solution

  • Leverage customer data from multiple sources

  • Trigger messages based on customer actions

  • Send more targeted and personalized messages

Develop longer-term relationships by acting as a trusted advisor:

  • Get to know your customers’ needs and concerns

  • Offer advice and solutions specific to their situation

  • Automate redundant tasks and admin work

  • Increase sales force productivity and revenue

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Make shopping seamless with a complete commerce solution:

  • Unify your B2B and B2C buying experiences

  • Connect commerce to every other department

  • Personalize shopping with artificial intelligence

  • Deliver continuous commerce innovations

Provide personalized support on your customers’ terms, time frame, and channel:

  • Resolve customer support issues faster

  • Improve support agent response time

  • Unify email, social, phone, and chat support

  • Manage every channel from one view

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Make every department more effective by streamlining business processes:

  • Lead transformation by working across departments

  • Digitize and automate business processes

  • Create apps fast with reusable, low-code components

  • Recommend next steps using artificial intelligence

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Have Questions?
We’ll Put You on the Right Path

Ask about our Salesforce products, pricing, implementation, or anything else. We are ready to help

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